FREQUENTLY ASKED QUESTIONS


Q: What are the requirements in renting a self-driven vehicle?
A: For Local Renter: 3 valid ID's (Passport, Company ID, other Professional ID with pictures.
Photocopy of Driver's license, Original copy of proof of billing.
e.g. MERALCO, PLDT, etc...
   
For Foreign Renter: Passport, Plane ticket, other ID's with pictures, International Driver's permit.
   
Payments: Advanced full payment of number of days vehicle to be rented, plus P3,000, refundable deposit for the car and P5,000 for the Van.


Q: What if my driver's license is from another country?
A: Driver's license issued from another country can be used and valid for 90 days from the date of their arrival.


Q: What is the minimum age to qualify for rental?
A: At least 23 years old and above.


Q: What if I get a traffic violation while in possession of a rental vehicle?
A: All traffic fines resulting from violation of the traffic law during the rental period are at the renter's expense.


Q: Can I reserve for a specific make, model or color of vehicle?
A: No, we are unable to guarantee a specific make, type, model or color of vehicle, however, we do guarantee that the size of car reserved will be available on the date specified.


Q: What happerns if I return the car late?
A: Late returns can be affect the type of rate assigned to the rental. Vehicle returned for less than one hour will not be charged extra. A late return of 5 hours or more will usually be charged for a days rental.


Q: Can I take the seats out of Avalon vehicle?
A: Sorry all seats must remain in the vehicle.


Q: What is the policy on off-road driving?
A: All vehicles are to be operated only on regularly maintained roads. Off-roads use is a violation of a rental agreements.


Q: Is there a minimum driving experience?
A: Yes, the authorized driver must have at least 2 years driving experience.


Q: What happens if there's an accident during the rental period, what will be my participation?
A: Renter must notify the company immediately and must report the accident to the nearest police station and secure a police report.



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